We are at Redlands RV to get our front wheels balanced and an alignment done. Their overnight parking is on the street with electrical hookup and water available. So we spent the night before our appointment here with the jacks down to level us but only the curbside slide opened.
Morning came and we checked in to see what the schedule looked like. They have lots of customers right now so they wouldn’t have a bay for us for an hour or two which was fine with us. They said they’d give us 15 minutes notice of our turn. So we stayed home and started our daily computer stuff.
When our turn came, we quickly packed up the few things we had out, pulled in the slide, and turned on the system that retracts the jacks. Usually. The left rear one has always been slow to retract but the dealer had assured us that was normal since it was the one furthest from the system so it took longer for it to work.
Today it didn’t. Work. At all. It only got off the ground a little and that was due to the air bags not the jack.
So a tech came out of the shop and slid around on his creeper under our rig trying to figure out why the jack wouldn’t go up. It obviously was something he couldn’t fix from that position because he removed the jack completely. That let them drive the RV into the shop to do the scheduled work while another guy tried to do something about the malfunctioning jack.
Winnebago said the jack should be repairable but Redlands RV is not an authorized repair shop for this type of jack. Winnebago wanted us to take the RV to a nearby shop for repairs. But, that shop said they had the part but no one available to work on our RV for a week! So, after much back and forth discussion among the shop here, Winnebago and the jack’s manufacturer Winnebago decided Redlands RV could replace the jack. They weren’t an authorized repair shop but they were an authorized installation shop. So we are getting a new jack. The new one will be shipped here and be installed on Friday, which is two days from now.
In the meantime we are living in half our house on a city street with our RV up on blocks because the jacks can’t be lowered. Life sure does like to keep you flexible, doesn’t it?
TTYL,
Linda