Warranty Appointment

Now it’s time to do warranty work on the house part of our RV. We have two rather major problems.

The first is our furnace. When the thermostat calls for heat, our furnace makes up its own mind as to whether or not it will provide it. It will, however, provide heat if you turn it off then back on. So, during middle of the night bathroom trips I feel the floor by the heat duct to see if it is warm. If it’s not, I turn the furnace off then back on and we get heat. Until the next time it decides not to work.

The second is our toilet. It runs. If we had a house type toilet we would adjust the float until it stopped running. But we don’t have a float. So we don’t know how to make it stop running except to turn off the water pump so no water runs anywhere. So what happens is: I flush the toilet, turn off the water pump, then try to wash my hands. Irritating. Or Dave turns on the pump using one of the other switches, forgets to turn it off, then turns it off using the bathroom switch. Now that switch is upside down. So I look at the switch, think the water is on, get in the shower, and…!

So, Dave called Winnebago and they recommended Camping World in Robertsdale, Alabama, as the authorized service center nearest to where we are now. They are about 10 miles away–that’s pretty near!

So, Dave called Camping World and made an appointment for 8 am Thursday. I listened to that conversation and Dave never told them about the toilet. So, I asked him about that. It seems Camping World’s procedure is for you to come in at 8 am and fill out papers listing what you want done. The guys start work at 8:30. I’m not sure how they decide who will do what work. The one thing I’m sure of is that, by not determining what needs to be done before we arrive, if they need any parts they don’t have in stock, we’ll have to wait for those parts to be shipped. Which will not really be a problem as long as they can put back together anything they took apart to determine the problem. We live in this thing, you know.

We’ve never had work done at a Camping World facility. We have friends that like to have done work there. That way if they leave one before they discover there’s still a problem, the next one down the road can fix it. Is that a recommendation?

TTYL,

Linda

3 thoughts on “Warranty Appointment”

  1. Are you getting any of the wild weather I see on TV? Sure hope not. And here’s hoping CW can fix all of your issues.

  2. We’ve had work down at CW. Matter of fact, they’ve fix work that wasn’t done right from other RV repair shops. We like them but never had work done in Alabama. Most of the time they want to know what we need before they schedule it so the “pro” in that field isa available. If it doesn’t work right, there’s always another somewhere along your route.

  3. We had some major work done at the Camping World in west Houston. It was a very expensive disaster. They quoted us one price which included six new tires. The bill came to the same amount with no new tires. They removed the dash in front of the steering wheel and broke half of the screw holes. They charged us for fixing things that weren’t fixed. They didn’t, however, break anything that was working. I would NEVER go back to them again. Further, they estimated two weeks to do the work and took four weeks, again without new tires. Beware!

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