The Mother Ship

We’ve spent nearly a week at the Winnebago factory having various repairs done to our RV.  There can be enormous advantages to returning here to have them done. Here’s a few of those from this trip.

Months ago we drove too close to a tree and scratched the side of our RV. The crew here not only knows precisely how to buff out those scratches they have in stock the decals that needed to be replaced.

You remember the toilet that floods? And the last place we had it “fixed” where they just cleaned and lubricated some parts then sold us some lubricant so we could do that, too? I personally think a fix should last longer than a week so we put that back on our fix-it list do be done again. The crew here found a broken part, when they went to  replace that part they found a second broken part. They didn’t have the second one in stock so they gave us a brand new toilet. Yes, they gave it to us because their records showed we had this fixed while still under warranty yet it was still broken.

Plus, when we bought our RV the arm of the Euro chair was broken so the dealer “fixed” it before we took delivery. But, it didn’t stay fixed either. So another shop “fixed” it again. Still broken. Here they sent it over to their Stitchcraft department where they make Winnebago’s furniture. Winnebago did not make our Euro chair but on this trip, they disassembled that broken arm and repaired in from the inside out. I think it is really fixed this time.

They did all those things in one day. So why were we here so long? They needed to order a part to fix our awning. Winnebago does not make the awning. They ordered that part Friday afternoon so it wasn’t shipped until Monday morning. It arrived Tuesday morning and Winnebago installed it Tuesday afternoon.

In the meantime, we have been camped on their property with a free electrical hookup and a nearby place to dump and fill. It really pays to return to the Mother Ship to have work done on a Winnebago RV.

TTYL,

Linda