Circular Illogic

Many years ago I took a course in logic where they taught us a bunch of fallacies. Things like “poisoning the well” and “circular logic”.

This post has nothing to do with that but it does have to do with circular thinking and circular activity.

Background: I have an iPhone with a Verizon voice and data package. I have an iPad with Verizon 3G which magically lets me do internet stuff. I have a MacBook Air with no internet package. To get internet on my Mac I turn on the hot spot on my phone. Then I have wifi on the Mac and/or the iPad. Most of the time.

It seems there is a “known” problem between the phone and the Mac. The Mac, every now and then, decides it doesn’t want to be connected to the phone so it disconnects itself. Then it doesn’t like to reconnect. It always makes me jump through at least two hoops and sometimes several more before it will reconnect to my hot spot.

For some time now, my Mac has been nagging me to do updates. But, I have mostly not been in places with fast connections so I have been reluctant to do them. But, then I got a notice that there is a new OS for the phone. Maybe they fixed the disconnecting problem?

So I drove from north of Lake Havasu City down to the Plamosa Road BLM just north of Quartzsite where I had a fast connection for the short time I was there. But, the connection is not fast near Arizona Highway 95 and I didn’t feel like driving the, I think, eleven miles in that we were before to see if it was better there. So I drove on south to get closer to I-10 to see if it was better there.

It was just OK. But, I decided it was likely as good as I was going to get.

So I turned on my phone and asked it about the update. It said it needed a wifi connection. No problem. I turned on my hot spot, turned on my Mac, plugged the phone into the Mac, and said there you go. Anyone see a potential problem here?

It simply did not occur to me that using my phone for a connection while updating my phone might not work. I’ll never know for sure whether my Mac just decided it didn’t want to be connected any longer or if the phone tried to reboot while acting as its own hot spot. All I know is that more than a half hour into the update it crashed.

Which broke my phone.

Now the Mac said the phone needed to be restored. Which requires a wifi connection. Which it can’t get from the phone because the phone is broken.

So, I drive north again. To the McDonald’s in Parker. And use their wifi to restore my phone. Mostly.

It did all the restore then said it had a just a few more questions. Starting with what did I want to use for a network?

Ummm. The phone is my network. And McDonalds won’t connect to my phone as an alternate.

So I drove back to Quartzsite and spent the night.

The next morning, I drove to Phoenix. To an Apple Store.

They wanted to know what my problem was. I said, “Your system update broke my phone.”

They wanted to know if I called to make an appointment. I looked at they guy in disbelief and said, “Your system update broke my phone. My phone is my wifi connection. So your system update also broke my internet.”

“OK.” he replied. “I just wanted you to know you are supposed to make an appointment for next time.” Aargh!

Fortunately,  they were well staffed today so I only had to wait about fifteen minutes to get a tech to help me. He had me connect to the store’s wifi and cleaned up the mess. We did have my usual problem with the Apple Store saying my password is wrong a few times before it said, “Oh, OK. I guess I’ll take it this time.”

Then I stayed and did all my other updates using their wifi just in case anything else broke in the process.

The I drove back to Quartzsite. 315 miles round trip to fix my “new, improved” software.

And I still don’t know if the “known” problem was part of the fix.

TTYL,

Linda

7 thoughts on “Circular Illogic”

  1. You experience of updating your phone reminds me of last summer when my Rand McNally GPS wanted to update software. We were @ Highland Ridge near Menomonie WI — a lovely Corps of Engineers site that we have used before. But for whatever reason the update would load a little and then stop, then load a little then stop. I used 4.5 gb of my 5 gb data allowance in one morning and still did not have the update installed.

    We had been looking for an excuse to hit the Twin Cities and we took the knowledge that Lion, the newest Mac OS had been released for some time and maybe it might be a good time to have my broken keyboard fixed and do the update all at one time.

    So we toddled over to Mall of America. Without an appointment. They fixed my keyboard, I bought the update, downloaded it there using their WiFi, and then downloaded the Rand McNally software using their WiFi as well. I spent a lot time there, and I limped along the rest of that month not wanting to use my own data allowance and go into overages — but I did get the job done.

    Howz that ole saying go? “More’n one way to skin a cat?”

    Cheers,

    Peter

  2. Oh no. I hate all that update stuff. The timing has to be just right and your location even better to get it done without a lot of problems. Glad you got them fixed though … I hope.

  3. Dang I hate when that happens. Gotta love technology for the most part but sometimes not. And it’s not the tech breakdowns that annoy me so much – it’s the inept people who are supposed to be able to fix these problems.

  4. I just added yet another update or two to the iphone and the MacAir. My marina has a hotspot that is remarkably fast. If I use the iPhone on Sprint it takes hours. On the wifi at the marina, a few minutes. Now at 6.1.2 on the iPhone, and 10.8.2 on the MacAir. The problem with Apple updates are they usually big, nearly a gb in size. The iPhone has unlimited data so I can use it with tether.com if I need a hot spot now and then. But for most updates I hunt down a fast wifi connection and get it done off my network.

  5. OMG!
    and I though I had problems.
    plus . . .
    it’s like you (and peter and the captain) are talking a foreign language.
    one that i’m ashamed to say I have no desire to learn.
    I just want it to work.
    I know that’s despicable. but that’s the way I feel. like . . . just do your job little thing. I don’t want to know all about your insides. and what you like for breakfast.
    and even I know how silly and petty that sounds. but que sera sera.

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